Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From679US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3, Xpu Ha, Mexico, 77734
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Oceanfront Junior Suite
Max:
2 persons
500 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
Check Prices
Premium Pool Side Junior Suite
Max:
2 persons
500 sq. feet 
Bed options:
2 Double beds
Garden view
Shower
Private pool
Check Prices
Oceanfront Junior Suite
Max:
2 persons
500 sq. feet 
Bed options:
2 Double beds
Sea view
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Xpu Ha 1.5 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 14.5 mi
Cancun (CUN) 49.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Bowling
  • Pool tables
  • Table tennis
  • Mini golf
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Game room

Spa & Leisure

  • Infinity pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Location

Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3, Xpu Ha, Mexico, 77734
Map view
Carretera Federal Chetumal Puerto Juarez Km. 266,3 Carretera Chetumal Puerto Juarez Km. 266,3, Xpu Ha, Mexico, 77734
Nearby
Cenote Chikin-Ha
1700 ft
Restaurants
Marenostrum
900 ft
Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings <br />

Feedback from previous guests about their experience.
84%
loved the resort and would return for another relaxing stay
8.4/10
Great
Rooms
8.8
Location
8.6
Service
7.8
Dining
6.8
Guest reviews
8.4/10
based on 5 reviews
9.0
9.0/10 based on 219 reviews
Sawyer
United Kingdom, February  2025
7.2/10

I had a great time at this resort spa, enjoying the cleanliness and overall comfort it offers. While the service was a bit slow at times, and the dining experience didn't quite meet my expectations, the amazing facilities and the relaxing vibe of the place made up for it. However, I found the humidity in the rooms a bit uncomfortable at times. Overall, it's a wonderful place to unwind, but there are a few areas that could use some improvement.

Rooms
7.0
The rooms were quite spacious and clean, but I found them a bit humid and hot at times.
Service
6.0
While the service could be slow, I did encounter some staff members who were quite attentive and polite.
Location
9.0
The location is lovely, especially with easy access to the beach and the resort amenities.
Dining
5.0
Dining was satisfactory, but I hoped for a larger variety in the menu, especially during lunch.
Facilities
9.0
The resort facilities were excellent, including beautifully maintained pools and wellness amenities.
Penelope
United Kingdom, February  2025
8.6/10

I had a wonderful stay at this resort spa, with spacious rooms that included the largest bed I've ever enjoyed. The service was fantastic, making me feel well cared for throughout my visit. Dining options were plentiful, but I found the evening schedule a bit restricting since some places closed early. The facilities, particularly the spa, were top-notch, offering a truly relaxing experience. Overall, it was great value for money, aside from a minor hiccup with Wi-Fi availability.

Rooms
10.0
The rooms were spacious and had the biggest bed I've ever seen, providing exceptional comfort.
Service
9.0
The service was incredibly welcoming and attentive, making my experience all the more enjoyable.
Location
8.0
The location was lovely, with convenient access to both resort amenities and nearby attractions.
Dining
7.0
Dining was great with many choices, though some restaurants closed quite early at 6 pm.
Facilities
9.0
The facilities, especially the spa, were outstanding and added a luxurious touch to my stay.
Mia
United Kingdom, February  2025
8.4/10

I had a wonderful stay at this resort spa. The rooms were spotless and provided a cozy atmosphere, making it easy to relax after a day of activities. I loved the array of dining options available, especially the delightful breakfast choices. However, the service was sometimes lacking, as I had to seek out help on a couple of occasions. The facilities were great, particularly the pool, but I thought the Wi-Fi could have been better as it often lagged. Overall, this place offers a great value for the price!

Rooms
9.0
The rooms were immaculate and created a relaxing environment.
Service
7.0
The service was good, but there were times when I had to request assistance.
Location
9.0
The resort is beautifully set, allowing for easy access to the beach and stunning views.
Dining
9.0
The dining options were fantastic, especially for breakfast with plenty of variety.
Facilities
8.0
The facilities were well-maintained, and the pool area was lovely for relaxation.
Sebastian
United Kingdom, January  2025
8.2/10

I had a wonderful experience at the resort spa! The rooms were clean and offered amazing views, making my stay quite comfortable. The service was exceptional; the staff went above and beyond to ensure I had everything I needed. However, the dining options were a bit limited, especially for breakfast, and I found some of the facilities not as modern as I expected. Overall, the value for money is impressive, and I really enjoyed my time there.

Rooms
9.0
The rooms were clean and offered amazing views, making my stay quite comfortable.
Service
10.0
The service was exceptional; the staff went above and beyond to ensure I had everything I needed.
Location
9.0
The resort is conveniently located near the beach, which made it easy to enjoy the sun and surf.
Dining
6.0
The dining options were a bit limited, especially for breakfast, which was a minor letdown.
Facilities
7.0
Some of the facilities felt a bit dated, which affected my overall experience.
Frank
United Kingdom, October  2024
8.0/10

This resort spa has such a relaxing vibe and offers a comfortable stay overall. The rooms are clean and spacious, providing a nice retreat after a day by the pool. The staff could be a little more engaging, and while the dining options are plentiful, the quality wasn't always up to par. The spa facilities were excellent, making it a good value for me despite a few minor issues.

Rooms
9.0
The rooms were clean, spacious, and modern, perfect for relaxing after a long day.
Service
7.0
While the service was generally good, I felt the staff could have been a bit more attentive and welcoming at times.
Location
8.0
The location is convenient, with easy access to the beach and local attractions, which I really appreciated.
Dining
7.0
The variety of dining options was impressive, but I found that not every meal lived up to expectations. However, breakfast had some great choices.
Facilities
9.0
The resort's spa facilities were fantastic, providing a luxurious and relaxing experience.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room